Yombo Privacy Statement
- 1 Yombo Privacy Statement Overview
- 2 The short version
- 3 Yombo Privacy Statement
- 4 Information from website browsers
- 5 What information Yombo does not collect
- 6 How we share the information we collect
- 7 How you can access and control the information we collect
- 9 How Yombo secures your information
- 10 Yombo's global privacy practices
- 11 How we respond to compelled disclosure
- 12 How we, and others, communicate with you
- 13 Resolving complaints
- 14 Changes to our Privacy Statement
- 15 Contacting Yombo
Yombo Privacy Statement Overview
Effective date: June 7, 2018
Thanks for entrusting Yombo with your personal information. Holding onto your private information is a serious responsibility, and we want you to know how we're handling it.
The short version
We only collect the information you choose to give us, and we process it with your consent, or on another legal basis; we only require the minimum amount of personal information that is necessary to fulfill the purpose of your interaction with us; we don't sell it to third parties; and we only use it as this Privacy Statement describes. If you're visiting us from the EU, please see our global privacy practices: we comply with the Privacy Shield framework and we are compliant with the General Data Protection Regulation (GDPR). No matter where you are, where you live, or what your citizenship is, we provide the same standard of privacy protection to all our users around the world, regardless of their country of origin or location.
Of course, the short version doesn't tell you everything, so please read on for more details!
Yombo Privacy Statement
Information from website browsers
What information Yombo collects and why
Information from website browsers
If you're just browsing the website, we collect the same basic information that most websites collect. We use common internet technologies, such as cookies and web server logs. This is stuff we collect from everybody, whether they have an account or not.
The information we collect about all visitors to our website includes the visitor’s browser type, language preference, referring site, additional websites requested, and the date and time of each visitor request. We also collect potentially personally-identifying information like Internet Protocol (IP) addresses.
Why we collect this information
We collect this information to better understand how our website visitors use Yombo, and to monitor and protect the security of the website.
Information from users with accounts
If you create an account, we require some basic information at the time of account creation. We will ask for a valid email address and you create your own password. You also have the option to give us more information if you want to, and this may include "User Personal Information."
"User Personal Information" is any information about one of our users which could, alone or together with other information, personally identify him or her. Information such as an email address, password, a real name, and a photograph are examples of “User Personal Information.” User Personal Information includes Personal Data as defined in the General Data Protection Regulation.
User Personal Information does not include aggregated, non-personally identifying information. We may use aggregated, non-personally identifying information to operate, improve, and optimize our website and service.
Why we collect this information
- We need your User Personal Information to create your account, and to provide the services you request, including to provide the Yombo service or to respond to support requests.
- We use your User Personal Information, specifically your email, to identify you on Yombo.
- We use it to fill out your profile and share that profile with other users if you ask us to.
- We will use your email address to communicate with you, if you've said that's okay, and only for the reasons you’ve said that’s okay. Please see our section on email communication for more information.
- We use User Personal Information and other data to make recommendations for you, such as to suggest modules you may want to use or contribute to. For example, when you fill out an interest survey, we learn from it — as well as from your public behavior on Yombo — to determine your interests. These recommendations are automated decisions, but they have no legal impact on your rights.
- We use your User Personal Information for internal purposes, such as to maintain logs for security reasons, for training purposes, and for legal documentation.
- We limit our use of your User Personal Information to the purposes listed in this Privacy Statement. If we need to use your User Personal Information for other purposes, we will ask your permission first. You can always see what information we have, how we're using it, and what permissions you have given us in your user profile.
Our legal basis for processing information
Under certain international laws (including GDPR), Yombo is required to notify you about the legal basis on which we process User Personal Information. Yombo processes User Personal Information on the following legal bases:
- When you create a Yombo account, you provide your email address. We require those data elements for you to enter into the Terms of Service agreement with us, and we process those elements on the basis of performing that contract. We also process your email address on other bases. If you have a paid account with us, there will be other data elements we must collect and process on the basis of performing that contract. Yombo does not collect or process a credit card number, but our third-party payment processor does.
- When you fill out the information in your user profile, you have the option to provide User Personal Information such as your full name, an avatar which may include a photograph, your biography, your location, your company, and a URL to a third party website. We process this information on the basis of consent. All of this information is entirely optional, and you have the ability to access, modify, and delete it at any time (while you are not able to delete your email address entirely).
- Generally, the remainder of the processing of personal information we perform is necessary for the purposes of our legitimate interests. For example, for security purposes, we must keep logs of IP addresses that access Yombo, and in order to respond to legal process, we are required to keep records of users who have sent and received DMCA takedown notices.
- If you would like to request erasure of data we process on the basis of consent or object to our processing of personal information, please use our Privacy contact form.
What information Yombo does not collect
We do not intentionally collect sensitive personal information, such as social security numbers, genetic data, health information, or religious information. Although Yombo does not request or intentionally collect any sensitive personal information, we realize that you might store this kind of information in your account, such as in device data or in your public profile. If you store any sensitive personal information on our servers, you are responsible for complying with any regulatory controls regarding that data.
If you're a child under the age of 13, you may not have an account on Yombo. Yombo does not knowingly collect information from or direct any of our content specifically to children under 13. If we learn or have reason to suspect that you are a user who is under the age of 13, we will unfortunately have to close your account. We don't want to discourage you from learning to code, but those are the rules. Please see our Terms of Service for information about account termination. Other countries may have different minimum age limits, and if you are below the minimum age for providing consent for data collection in your country, you may not use Yombo without obtaining your parents' or legal guardians' consent.
We do not intentionally collect User Personal Information that is stored in your automation system or other free-form content inputs. Information relating to your automation systems and it's devices belongs to you, and you are responsible for it, as well as for making sure that your content complies with our Terms of Service. Any personal information within their automation system is the responsibility of the user.
Yombo employees do not access your automation system unless required to for security reasons, to assist the automation owner with a support matter, or to maintain the integrity of the service. Our Terms of Service provides more details.
How we share the information we collect
We do share User Personal Information with your permission, so we can perform services you have requested or communicate on your behalf.
We do not share, sell, rent, or trade User Personal Information with third parties for their commercial purposes, except where you have specifically told us to.
We do not host advertising on Yombo. We may occasionally embed content from third party sites, such as YouTube, and that content may include ads. While we try to minimize the amount of ads our embedded content contains, we can't always control what third parties show. Any advertisements on individual Yombo Pages or in Yombo repositories are not sponsored by, or tracked by, Yombo.
We do not disclose User Personal Information outside Yombo, except in the situations listed in this section or in the section below on Compelled Disclosure.
We do share certain aggregated, non-personally identifying information with others about how our users, collectively, use Yombo, or how our users respond to our other offerings. For example, we may compile statistics on the usage of various modules across Yombo. However, we do not sell this information to advertisers or marketers.
We do share User Personal Information with a limited number of third party vendors who process it on our behalf to provide or improve our service, and who have agreed to privacy restrictions similar to our own Privacy Statement by signing data protection agreements. Our vendors perform services such as payment processing, customer support ticketing, network data transmission, and other similar services. When we transfer your data to our vendors under Privacy Shield, we remain responsible for it. While Yombo processes all User Personal Information in the United States, our third party vendors may process data outside of the United States or the European Union.
We do share aggregated, non-personally identifying information with third parties. For example, we share the number of times a module has been installed, or in the event of a security incident, we may share the number of times a particular file was accessed.
We may share User Personal Information if we are involved in a merger, sale, or acquisition. If any such change of ownership happens, we will ensure that it is under terms that preserve the confidentiality of User Personal Information, and we will notify you on our website or by email before any transfer of your User Personal Information. The organization receiving any User Personal Information will have to honor any promises we have made in our Privacy Statement or in our Terms of Service.
Public information on Yombo
Much of Yombo is public-facing. If your content is public-facing, third parties may access and use it in compliance with our Terms of Service, such as by viewing your profile, contributed modules or repositories or pulling data via our API. We do not sell that content; it is yours. However, we do allow third parties, such as research organizations or archives, to compile public-facing Yombo information. Other third parties, such as data brokers, have been known to scrape Yombo and compile data as well.
Your Personal Information, associated with your content, could be gathered by third parties in these compilations of Yombo data. If you do not want your Personal Information to appear in third parties’ compilations of Yombo data, please do not make your Personal Information publicly available and be sure to update your git commit settings.
If you would like to compile Yombo data, you must comply with our Terms of Service regarding scraping and privacy, and you may only use any public-facing Personal Information you gather for the purpose for which our user has authorized it. For example, where a Yombo user has made an email address public-facing for the purpose of identification and attribution, do not use that email address for commercial advertising. We expect you to reasonably secure any Personal Information you have gathered from Yombo, and to respond promptly to complaints, removal requests, and "do not contact" requests from Yombo or Yombo users.
Similarly, projects on Yombo may include publicly available Personal Information collected as part of the collaborative process. In the event that a Yombo module contains publicly available Personal Information that does not belong to Yombo users, we will only use that Personal Information for the limited purpose for which it was collected, and we will secure that Personal Information as we would secure any User Personal Information. If you have a complaint about any Personal Information on Yombo, please see our section on resolving complaints.
Third party applications
You have the option of enabling or adding third party modules, known as "Modules," to your gateway. Yombo attempts to review modules frequently to validate for privacy. These modules do have access to your information and is beyond the control of Yombo. If you are developing modules to be shared, we ask that you not collect or disclose any information.
How you can access and control the information we collect
If you're already a Yombo user, you may access, update, alter, or delete your basic user profile information by editing your user profile or contacting Yombo Support. You can control the information we collect about you by limiting what information is in your profile, by updating out of date information, or by contacting Yombo Support.
As a Yombo User, you can always take your data with you. Yombo is currently working on Data Portability tools to download all of the data we have about you.
Data retention and deletion of data
Generally, Yombo will retain User Personal Information for as long as your account is active or as needed to provide you services.
We may retain certain User Personal Information indefinitely, unless you delete it or request its deletion. For example, we don’t automatically delete inactive user accounts, so unless you choose to delete your account, we will retain your account information indefinitely.
If you would like to cancel your account or delete your User Personal Information, you may do so in your user profile. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, but barring legal requirements, we will delete your full profile (within reason) within 90 days. You may contact Yombo Support to request the erasure of the data we process on the basis of consent within 30 days.
After an account has been deleted, certain data, such as contributions to public items, others' repositories and comments in others' issues, will remain. However, we will delete or deidentify your personal information, including your email address.
We provide a web page on cookies and tracking that describes the cookies we set, the needs we have for those cookies, and the types of cookies they are (temporary or permanent). It also lists our third party analytics and service providers and details exactly which parts of our website we permit them to track.
Tracking and analytics
We use a number of third party analytics and service providers to help us evaluate our users' use of Yombo; compile statistical reports on activity; and improve our content and website performance. We only use these third party analytics providers on certain areas of our website In addition, we use our own internal analytics software to provide features and improve our content and performance.
We do not currently respond to your browser's Do Not Track signal, and we do not permit third parties other than our analytics and service providers to track Yombo users' activity over time on Yombo. We do not track your online browsing activity on other online services over time.
How Yombo secures your information
Yombo takes all measures reasonably necessary to protect User Personal Information from unauthorized access, alteration, or destruction; maintain data accuracy; and help ensure the appropriate use of User Personal Information.
Yombo enforces a written security information program. Our program:
- aligns with industry recognized frameworks;
- includes security safeguards reasonably designed to protect the confidentiality, integrity, availability, and resilience of our users' data;
- is appropriate to the nature, size, and complexity of Yombo's business operations;
- includes incident response and data breach notification processes; and
- complies with applicable information security related laws and regulations in the geographic regions where Yombo does business.
In the event of a data breach that affects your User Personal Information, we will act promptly to mitigate the impact of a breach and notify any affected users without undue delay.
Transmission of data on Yombo is encrypted using SSH, HTTPS, and SSL/TLS. Not all of our data is not encrypted at rest, we take all measures to reasonably protect your data. Some items without your automation system are marked as encrypted and can only be read by that gateway. We cannot access this data.
No method of transmission, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
Yombo's global privacy practices
We store and process the information that we collect in the United States in accordance with this Privacy Statement (our subprocessors may store and process data outside the United States). However, we understand that we have users from different countries and regions with different privacy expectations, and we try to meet those needs even when the United States does not have the same privacy framework as other countries'.
We provide the same standard of privacy protection — as described in this Privacy Statement — to all our users around the world, regardless of their country of origin or location, and we are proud of the levels of notice, choice, accountability, security, data integrity, access, and recourse we provide. Additionally, if our vendors or affiliates have access to User Personal Information, they must sign agreements that require them to comply with our privacy policies and with applicable data privacy laws.
- Yombo provides clear methods of unambiguous, informed consent at the time of data collection, when we do collect your personal data using consent as a basis.
- We collect only the minimum amount of personal data necessary for our purposes, unless you choose to provide more. We encourage you to only give us the amount of data you are comfortable sharing.
- We offer you simple methods of accessing, correcting, or deleting the User Personal Information we have collected.
- We provide our users notice, choice, accountability, security, and access, and we limit the purpose for processing. We also provide our users a method of recourse and enforcement. These are the Privacy Shield Principles, but they are also just good practices.
Cross-border data transfers
For cross-border data transfers from the European Union (EU) and the European Economic Area (EEA), Yombo adheres to the Privacy Shield Framework.
In addition to providing our users methods of unambiguous, informed consent and control over their data, we participate in and comply with the Privacy Shield framework, and we are committed to subject any Personal Information we receive from the EU and EEA to the Privacy Shield Principles. In addition, we continue to participate in the Safe Harbor Framework for Swiss data transfers to the US.
How we respond to compelled disclosure
Yombo may disclose personally-identifying information or other information we collect about you to law enforcement in response to a valid subpoena, court order, warrant, or similar government order, or when we believe in good faith that disclosure is reasonably necessary to protect our property or rights, or those of third parties or the public at large.
In complying with court orders and similar legal processes, Yombo strives for transparency. When permitted, we will make a reasonable effort to notify users of any disclosure of their information, unless we are prohibited by law or court order from doing so, or in rare, exigent circumstances.
How we, and others, communicate with you
We will use your email address to communicate with you, if you've said that's okay, and only for the reasons you’ve said that’s okay. For example, if you contact our Support team with a request, we will respond to you via email. You have a lot of control over how your email address is used and shared on and through Yombo.
Depending on your email settings, Yombo may occasionally send notification emails modules you're using, new features, requests for feedback, important policy changes, or offer customer support. We also send marketing emails, but only with your consent, if you opt in to our list. There's an unsubscribe link located at the bottom of each of the marketing emails we send you. Please note that you can not opt out of receiving important communications from us, such as mails from our Support team or system emails.
Our emails might contain a pixel tag, which is a small, clear image that can tell us whether or not you have opened an email and what your IP address is. We use this pixel tag to make our email more effective for you and to make sure we’re not sending you unwanted email.
If you have concerns about the way Yombo is handling your User Personal Information, please let us know immediately. We want to help. You may contact us by filling out the Privacy contact form. You may also email us directly at email@example.com with the subject line "Privacy Concerns." We will respond promptly — within 45 days at the latest.
Under certain limited circumstances, European Union individuals may invoke binding Privacy Shield arbitration as a last resort if all other forms of dispute resolution have been unsuccessful. To learn more about this method of resolution and its availability to you, please read more about Privacy Shield. Arbitration is not mandatory; it is a tool you can use if you choose to.
We are subject to the jurisdiction of the Federal Trade Commission.
Changes to our Privacy Statement
Although most changes are likely to be minor, Yombo may change our Privacy Statement from time to time. We will provide notification to Users of material changes to this Privacy Statement through our Website at least 30 days prior to the change taking effect by posting a notice on our home page or sending email to the primary email address specified in your Yombo account.